Experian has been working with the public sector for over 20 years. It specialises in delivering cost benefits and efficiencies across a broad range of public services. We help the public sector meet its transformational objectives using a powerful mix of insight and delivery technology that accelerates costs savings and service improvement.
Our capabilities include:
Strategic insight
Formulate policy
We provide policy makers with accurate information on economic performance and the behaviour of citizens and their demand for services now and in the future
Understand citizens and businesses
We provide a detailed understanding of customers and their needs, to optimise the delivery of services and improve social outcomes
Operational efficiency
Optimise communication
We improve contact data management to help you create a single customer view, understand channel preferences, target communication and optimise response
Maximise service delivery
We enable government to transact securely and efficiently with customers by minimising fraud and risk, improving the quality of service provision, reducing operating costs and increasing revenues.
