With 13% of the UK population moving house each year, it is likely that a number of citizens that have debts will have moved to a new address. Some of them will have moved in an attempt to escape from their debt, whilst others will have moved and may have forgotten their debt. Being able to trace those customers who have moved and not informed you is a vital element of your collections strategy.
Experian’s collections services support revenue assurance by tracing debtors, distinguishing between those who can’t pay and those who won’t pay, and applying appropriate collections strategies at all stages of the collections process. This helps you achieve significant benefits – in cost savings and speed of results.
Experian helps you:
- Improve the quality of your customer intelligence
- Support tracing of debts
- Provide financial assessments in terms of credit and assets
- Assess ability to pay versus willingness to repay debt
- Segment customers to develop appropriate collections strategies
- Provide workflow management and reporting solutions to improve efficiency in debt collection
Related products
Instant access to Experian’s consumer and business information to support tracing, recovery and enforcement
Fast and cost effective debtor tracing solution, which enables you to re-establish contact with your customers
Segment customers and prioritise collections activities to maximise recoveries and reduce collections costs
Information that enhances the collections and recoveries process
Advanced customer data management to support effective collections and recoveries
Software for rapid evaluation and identification of the most effective collections strategies