Advice

• Capture contact data accurately online »

  16-Jan-2009

  Capturing contact data accurately provides an opportunity for creating and maintaining customer relationships. Whether via website or browser-based applications, there is a challenge to meet increasing expectations from the consumer.

• Exploiting the Gazetteer »

  30-Sep-2008

  Access to and intelligent use of the National Land and Property Gazetteer, or the National Gazetteer for Scotland, can help departments and organisations increase efficiency and allow a single customer view.

• Helping to deliver a single view of your customers »

  06-Jul-2009

  Duplicate records present potential problems for both your organisation and those contacts held within your database, but can be avoided and removed with QAS Match and QAS Unify

• Identify and correct invalid email addresses at point of contact »

  12-May-2009

  As communication strategies succeed or fail on the accuracy of address data, it is vital to obtain the correct address from the outset.

• Maintain the accuracy of your contact data over time »

  30-Sep-2008

  The need to clean, maintain and suppress contact data should be recognised by all organisations as a fundamental part of contact data management. Treating data in this way helps to retain customers, enhance database analysis and improve business efficiency.

• Match your records for a single citizen view »

  02-Jun-2009

  Name and address details are subject to constant change – whether due to moving house, deed poll name changes or marital status. Identifying duplicates even after details have changed is a crucial building block to effective citizen management, helping track citizen changes and maintain a single view of them across your organisation.

• QAS for healthcare: Are your patient contact details accurate and up to date? »

  10-Feb-2009

  Reduce duplicate records, tackle fraud and improve the quality of healthcare information.

• Updating the evidence base on English cities »

  31-Jan-2011

  Given the fast changing economic climate and new developments in the policy context since the publication of the Stage of the English Cities report in 2006, the Department for Communities and Local Government (CLG) commissioned Experian to take stock of policy and academic developments in the area.