There is an increasing acknowledgement amongst government that if efficiencies in service provision are to be realised, information on citizens needs to be shared amongst public sector organisations.
The more information shared, the greater the need for effective security and assurance in handling citizens’ information. There is also a growing belief that if customer data is harnessed correctly it can radically improve the delivery of public services.
Drawing on the detail of our range of consumer and business information, Experian provides a level of confidence in the authenticity of an individual's or business’ identity by checking their details against a broad range of publically compliant data, We ensure public services can establish the existence of a real world identity, and verify that the confirmed identity is the subject of the transaction or enquiry. This helps you:
- Correctly validate entitlements
- Support the creation of a single-customer view
- Enhance your knowledge of customers and their service needs
- Ensure services are available to those who are entitled use them
- Minimises fraud, reduce debt and save money
- Improve customer experience and increase satisfaction
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Verify the identity of citizens and counter the threat of identity fraud across a range of countries